Last updated: 27th June 2020
Roseblade Media, a company registered in England and Wales (number 09984357), is a digital marketing agency based at Access 465, Rassau, Ebbw Vale, NP23 5SD. We carry out marketing activities on behalf of our clients, and operate and use various systems for the purpose of project management and tracking campaign results.
If you have any questions regarding this policy or our privacy practices, queries can be sent by email to , you can telephone 01495 524 312, or even write to us at Access 465, Rassau, Ebbw Vale, NP23 5SD
We collect various pieces of data throughout your visit to any of our websites and throughout your customer journey with us, which may include requesting a quote or information, briefing us to work on a project for you, or signing up to our newsletter.
This data may include direct or indirect personal data such as your name, address, email address, phone number, IP address, web browser data, information regarding what pages you visited on our website and when, how you arrived at our site and any data contained within documents supplied to us.
Your data may be provided to us from a number of sources at various times, including:
We collect data primarily by you supplying it to us, but we may use public sources such as Companies House to verify details. If you have been referred to us, we may also ask the referrer to provide us with additional information where you have consented. This can include, but isn't limited to, a referral partner.
We also use analytic tools to gather information regarding your web browser, internet provider and basic computer details such as your operating system, to help improve your experience when visiting one of our websites.
We may use your information to:
We will keep your data on file for as a long as required. This will be a minimum of your time as a client, or for the time you are subscribed to our newsletter. If you are a client we may keep your data for a longer period as required by law in Wales.
Within our organisation, the relevant teams and management will be able to access your data for legitamate purposes only. This can include, but isn't limited to, our design team for dealing with design jobs, and our finance team for dealing with invoices and quotes.
We may pass your details to payment providers for the sole purpose of processing payments. This includes GoCardless for direct debits, PayPal for PayPal transactions, and Stripe for credit/debit transactions. Their privacy policies can be found at the following links:
Your details such as your name and email address may also be visible to others in your organisation, primarily the main contact, for the purpose of restricting access to the client account with us.
We may pass your details on to a third party with your consent for the purpose of fulfilling orders, which may include printers, couriers, domain name registrars and registries, hosting providers, and external web developers and graphic designers. Where this is necessary we will only pass the required data, and only where we have a contract or agreement in place to ensure the security of your personal data.
We will not rent or sell your information to third parties, nor will we share your information with any third parties unless we are required to by law, for example by court order, or to prevent fraud. We will not share, sell or rent your data for marketing purposes.
Under the General Data Protection Regulations (GDPR), you have several rights regarding your data, which include:
Roseblade Media is registered with the Information Commissioner’s Office (ICO), registration number ZA165406.
You have the right to lodge a complaint with the ICO if you believe that we have not complied with GDPR or the Data Protection Act when handling your personal data.