Easy-to-use Online Booking System
EGNI - Ninja Activity Centre
The Scenario
EGNI is a place for children to burn their energy without being treated like babies. You know, that awkward age where soft-play isn't cool anymore, but they're still too young to be left to their own devices. That's where ENGI comes in. It's a place where children can challenge themselves on the obstacles and have fun while keeping fit.
However, like many activity centres, EGNI was forced to close due to the Covid-19 pandemic. During the closure, it was noticed that not many people were finding them online, and their manual booking system was taking time out of their day.
We had a talk with Roy, and it was decided that a new website and online booking system would help them, because not only could their audience find them online, but they could also book their places and pay for them without any manual intervention.
How We Helped
Project Scope
We took a look at their existing website and booking system so that anything we made for them could still be in keeping with their current processes while improving and enhancing them.
During this stage, we worked closely with Roy so that we could understand not only the processes but the hang-ups of them. By understanding where the issues crept in, we could make sure we avoided them in the new system.
The main goals of the new website were:
- Rebuild the site to include the Silverstripe content management system.
- Make booking possible with daily email summaries sent to Roy, so he knows which sessions are taking place and how many children are booked.
- Take payment for sessions online through Stripe payments.
Roseblade were very professional whilst keeping the service personal. Good quality product delivered in a timely manner, would definitely recommend
Very helpful discussing what was required, their service was provided efficiently and to a good standard and quality, would recommend Roseblade Media
Roy, Owner
Challenges
We're sure he wouldn't mind us saying this, but Roy is a technophobe, so anything we built had to be in its simplest form. We had to find the easiest solution for updating content and making sure the right session was open for bookings at the right time.
While being simple to use, it also had to have all the functionality promised, such as Stripe payments, email reminders for sessions, and the ability to block out sessions for parties.
